Cisco SMARTnet Total Care Extended Service – Service

Cisco SMARTnet Total Care Extended Service – Service

Cisco SMARTnet Total Care Extended Service – Service

Cisco SMARTnet Total Care Extended Service – Service

$261.98 for 1 year

In stock

$261.98 for 1 year

Cisco SMARTnet Total Care Extended Service – Service


24 x 7 x 4 Hour – Exchange – Parts – Electronic, Physical

SKU: 122021 Brand: CiscoMPN: CON-SNTP-ISR4221K


Cisco SMARTnet Total Care Extended Service – Service


General Information

Manufacturer:   Cisco Systems, Inc
Manufacturer Part Number:  CON-SNTP-ISR4221K
Manufacturer Website Address:
Brand Name:  Cisco
Service Name:  SMARTnet Total Care – Extended Service

Proactive support for network infrastructure

Smart Net Total Care provides award-winning technical support along with an entitlement to smart capabilities. Solve problems faster, improve operational efficiency, and reduce your risk of downtime. Smart Net Total Care gives you more time to focus on business innovation while proactively supporting your infrastructure.

Service Information

Service Main Type:   Exchange
Service Sub Type:  Electronic
Service Sub Type:  Physical
Service Characteristic:  Parts
Service Description:  24x7x4 Hour
Provided Support:  New Releases Update
Provided Support:  Parts Replacement
Provided Support:  Phone Support
Provided Support:  Web Knowledge Base Access
Service Response Time:  4 Hour – Parts Replacement – Availability: 24×7

Product Supported: 

Cisco ISR 4221 (2GE):

  • ISR4221/K9
  • ISR4221/K9-RF

Additional information

Product Type


Manufacturer Part Number


Service Name

SMARTnet Total Care – Extended Service

Brand Name



Manufacturer Warranty – None – No returns – DOA only

Shipping Weight
Shipping Dimensions


What is available on backorder?

Allowing an item to be backordered means the shopper can buy the item now and receive it at a future date. When an order contains a backordered item, it can't be packed and shipped immediately given the lack of physical inventory at the time. **Backordered item pricing can change without notice and subjected to order cancellation.

How long is backorder?

Please allow up to 7 business days for us to restock the item. Due to Covid-19 pandemic there will be longer waiting and ETAs as the products needs to be restocked from the product manufacturer or authorized distributors. Order will be cancelled if not fulfilled within 7 business days and authorization on your payment method is reversed. You may have to reorder.

Why is my order cancelled?

Due to Covid-19 pandemic product availability/stock is frequently changing and there is no guarantee the item you order is available in stock at that time due to the time order going out of stock and being updated on our website. Please contact us at to confirm the product availability prior to placing the order. Your order may also get cancelled due to not passing payment gateway security check.

What is pending payment status?

Order is received and no payment is initiated. We are still waiting on payment.

Why my order is on hold status?

Your payment method was authorized, not charged and awaiting order stock confirmation. Funds not deducted from your payment method.

What is processing status?

Your order confirmed in stock or being shipped to our warehouse or directly being shipped from our distributor to the shipping address provided. Your payment is captured and funds deducted from your payment method.

What is completed status?

Your order is packed and shipped to the shipping address provided. You should receive an automated email with your order complete status and order tracking number. Please check the tracking status on the carrier website using the tracking number provided to check the current location of your package.

What is order delivered status?

Your order was delivered to the shipping address provided.

When will I get my refund?

Refunds on cancelled status will be reversed immediately, if not please allow 24 hours. Refunds on returned items will be credited to your payment method within 5 - 7 business days for credit card refunds and credits.

What if my order is lost during shipment?

We would suggest you to contact our sales and change the standard shipping to Direct signature required shipping option. This service is offered by major shipping carrier's including FedEx, USPS, and UPS. There will be extra charge of $5.00 for this service.

Do you offer whole sale price?

We do not offer whole sale price.

What payment methods do you accept?

We accept all major credit cards, apple pay, google pay and bitcoin cryptocurrencies.

What is a pre-authorization charge for an online order?

When you place an order, contacts the issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the entire transaction processes or the authorization expires (normally expires after 7 days), but this isn't an actual charge.

Your credit card will be charged once the item has shipped or in process of being shipped. When more than one item is purchased on your order, will charge your card for each item or shipment total. Since the shipping time frames vary by item, your credit card statement may reflect individual charges for each item or shipment total.

The authorization will be removed from your account according to the policies of your bank. To remove an authorization, contact your bank to clarify how long they hold authorizations for online orders.


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